MorrowviaHere to help
How can we help?
A question, a stuck connection, or something that doesn’t feel right?
Email supportHow do I delete my account?
Open You → Account → Delete account. Review the details, hand any owned shared Spaces to another member, confirm your identity, and type DELETE. Deletion is permanent, with no recovery window. Personal items and original captures are removed. Items in surviving shared Spaces remain credited to Former member. Your original Gmail messages and external calendar events are not deleted.
File and provider cleanup may take longer; check progress in the app. If you can’t access your account, contact us for help. We’ll need to verify that it’s yours.
How do I cancel a subscription?
Open iPhone Settings → your name → Subscriptions → Morrowvia, or open Apple subscription settings. Apple manages cancellation and billing. Deleting the app or your Morrowvia account does not cancel your subscription.
For refund requests, visit Apple’s purchase support.
How do I disconnect Gmail?
Open You → Connected apps → Gmail, then choose Disconnect. This stops future email intake. Items you already accepted into your plan stay in Morrowvia. Disconnecting does not delete or change your Gmail messages. You can also remove Morrowvia’s access in your Google Account’s third-party connections settings.
How do I turn off AI?
Open You → Privacy. Turn off capture, Ask and planning AI, email AI, or both. Manual planning and saved items stay available. Turning off email AI pauses Gmail checking; original emails are unchanged.
Does OpenAI keep my content?
We disable saved AI responses, but OpenAI may keep some content in safety logs for up to 30 days, or longer for legal or safety reasons. This is not Zero Data Retention. See AI privacy details for endpoint differences and exceptions. Turning AI off does not erase requests already sent.